Is a custom app the only option?
No. The Launch plan uses the planned shared apps. Branded adds custom iOS and Android development. Choose the approach for your fleet’s needs, with registration and complete-system testing addressed separately.
Does “custom” mean I own the source code?
No. The offering provides licensed access to ELD Factory’s hosted backend. A custom app package does not transfer software ownership or source-code rights. Your agreement defines the development deliverables and access.
Is app-store approval included?
Submission assistance is included in Branded. Apple and Google control approval. Developer account setup, organization information, app scope and review outcomes affect the process.
Are Custom ELD and ELD Factory separate vendors?
These websites are operated by General Software Company LLC. Custom ELD explains the branding choices; ELD Factory is the destination for the hardware, software and registration-assistance offering.
Where will drivers and admins sign in?
The operational portal is planned for a domain or subdomain your company controls. ELD Factory’s main-site account is for billing only. Neither customer-domain routing nor billing access is implemented yet.
What do I need before onboarding?
Your company details, a controlled domain or subdomain, a fleet and device scope, and a team that will support drivers. For custom apps, also prepare organization developer accounts and D-U-N-S information.